Turning a Servo Motor Failure into a Sustainable Solution With Cost Saving Benefits

When a leading crisp manufacturer experienced a servo motor failure, resulting in a major production line breakdown, they faced long replacement lead times that could cause significant revenue loss. The required part was difficult to source and extremely costly, as the servo motor manufacturer was based in the USA.

ACORN’s MRO Sales Specialist, Jack Burge, was called in to help find a solution. Knowing that ordering from the servo motor manufacturer wasn’t viable, Jack quickly identified and sourced an equivalent motor, which was delivered within a week at a cost of £9,575.16, enabling the production line to restart quickly and saving the customer weeks of lost production.

ACORN also recognised that another breakdown could potentially cause further downtime for the customer and immediately arranged for the original unit to be repaired and held as an on-site spare. The repair cost for the original unit was just £525 and would ensure the customer had a guaranteed replacement available immediately, saving them a further £9,050.16 on a new unit.

This approach can now be repeated for every failed unit, providing:

Thanks to proactive support and smart sourcing, the customer avoided extended downtime and gained a smarter, long-term, economical, and environmentally friendly maintenance strategy.

ACORN’s MRO sales specialists are focused on keeping manufacturers running smoothly, offering practical guidance and the right solutions whenever you need them.