How does Backing Britain work?

Join more than 100 exhibitors who are ‘Backing Britain’. Explore 3D factory tours, attend inspiring talks, virtual networking & much more. ENTRY IS FREE

Where do I go?

If you are a Made in Group member you can login using your existing account, non members can create a new account. Once logged in you can search members, watch talks from your customised dashboard

Info desk

Speak with a member of the Made team via our exhibition stand and live chat. We can help connect you with members, tell you more about joining and help book you onto events

KFactory Customer Collaboration AI Agent

KFactory Limited 14/04/2026

How much time does your team spend on routine customer requests - order status checks, document requests, and complaint follow-ups?

We've built the KFactory Customer Collaboration Agent to handle exactly that:

◾️ Automated feedback collection - systematic gathering and analysis, with trends surfaced automatically
◾️ Early warning system - flags at-risk customers before the relationship deteriorates
◾️ SLA monitoring - real-time tracking with automatic escalation when thresholds are breached

It integrates with your ERP, and deploys alongside your existing systems.

Want to see more? Book a demo: 👉 Here